Scale faster and smarter with expertly recruited Filipino virtual assistants, working from fully managed offices in the Philippines — at a fraction of the usual cost.
With rising labour costs and ongoing talent shortages across Western countries, forward-thinking businesses are turning to the Philippines for skilled, affordable talent that fuels growth.
VAs manage your calendar, inbox, and admin tasks so you stay on track.
VAs create, post, and manage your content so you can focus on strategy.
VAs handle live chat, email, and support — with a 4.8/5 client rating.
Accurate, detailed data entry and reporting across platforms.
VAs manage orders, inventory, and customer support for smooth store operations.
VAs assist with software, troubleshooting, and tool setup — hassle-free.
Cut recruitment time in half with faster, more efficient hiring support.
Invoice prep, file organisation, reporting — offload it all. Clients save 5–15 hours weekly.
Premium talent and infrastructure at lower rates than traditional BPOs or local hiring.
Your VA works from a secure, professional office — not from home — ensuring consistent productivity.
We recruit, vet, and train high-performing VAs fluent in English and aligned with Western standards.
From hiring to HR, IT, payroll, and supervision — we handle it all.
Only pay for what you need. Scale up or down anytime.
Perfect for AUS/NZ/US businesses. Filipino VAs are experienced in global hours.
English is an official language and widely spoken across industries.
Most VAs are college graduates with strong critical thinking and communication skills.
Known for dedication, reliability, and long-term loyalty.
Western business practices are widely understood and naturally integrated.
Ideal for support, admin, sales, and other client-facing roles.
Proficient with tools like Slack, Zoom, CRMs, project management platforms, and more.
We’ll help you define the ideal VA role for your business.
We handpick a VA based on your needs, skills required, and company culture.
Your assistant is fully supervised, equipped, and productive from day one.
Desk & VA offers four flexible service options designed to suit different business needs:
• Virtual Assistant Services – We match you with skilled and trained Virtual Assistants (VAs) who can handle a wide range of tasks, including admin support, customer service, content creation, lead generation, and more.
• Managed Workspace Solutions – For clients who want full visibility and control, we provide dedicated desk space for their VAs in our monitored office environments in Dumaguete City. We supervise daily attendance, track productivity, and provide performance updates — ideal for businesses that prefer a structured, office-based setup.
• Self-Managed Workspace Solutions – For clients who prefer to directly manage their VAs, we provide professional office space and high-speed internet. The client handles supervision, task tracking, and payments, while Desk & VA ensures a distraction-free environment.
• Work-From-Home (WFH) Solutions – For clients who prefer remote setups, VAs can also work from home. This can be entirely self-managed, or Desk & VA can monitor attendance, provide performance feedback, and issue regular reports.
It’s simple to get started with Desk & VA:
Reach out via our website or social media and share your business needs.
We match you with a pre-screened, trained VA who best fits your requirements.
Ongoing support – every VA is professionally supported to ensure consistent performance.
Our VAs are carefully selected through a rigorous hiring process to ensure top quality. They are:
English-proficient – fluent and confident in both written and spoken English.
Tech-savvy – skilled in modern tools and platforms.
Experienced – with backgrounds in admin support, customer service, social media management, lead generation, and more.
👉 This ensures you’re matched with a VA who can quickly integrate into your business and deliver results.
We go beyond simple VA placement. Unlike many providers, Desk & VA:
Actively manages and supports your VA, ensuring consistent performance.
Monitors productivity and attendance daily for full accountability.
Offers professional office placement in Dumaguete City, where VAs work in a supervised, fully equipped environment.
👉 This means you get reliable, high-performing support without the risks of unsupervised remote work.
Our pricing is flexible and tailored to your business needs.
Costs vary depending on the scope of work and level of support required.
We offer a range of VA service packages as well as managed workspace solutions.
Contact us for a customised quote designed around your specific goals.
👉 This ensures you only pay for what you need, with no hidden costs.
Yes. Desk & VA ensures your VA is job-ready through basic onboarding and skills training. For business-specific needs, we can assist by:
Coordinating training sessions with you
Reinforcing your SOPs (Standard Operating Procedures)
Providing feedback and coaching (for managed setups)
For Self-Managed or WFH setups, you may choose to train your VA directly. In these cases, we’ll still support you with infrastructure and communication tools as needed.
Yes, we require a minimum 6-month commitment for each VA engagement.
This ensures stability, service quality, and consistency for both you and your VA.
Our recruitment fees are minimal and cover advertising, screening, and candidate matching. Unlike many agencies, we don’t add hidden margins to VA salaries — you pay your VA directly.
If your VA works from our office, they benefit from a professional, fully equipped workspace with reliable internet and daily supervision, ensuring higher productivity and focus.
Yes — Desk & VA is designed to grow with your business.
You can easily add more VAs as your needs expand, whether for admin, customer service, or specialist roles.
If you need to scale down, we provide flexible offboarding options while ensuring a smooth transition.
Our office-based model means scaling is seamless — new hires can be placed quickly without delays or infrastructure concerns.
👉 This flexibility allows you to adapt your team size without long-term risks or unnecessary overhead.
We offer a 120-day free rehire guarantee.
If for any reason the fit isn’t working, we’ll replace your VA with another one at no additional cost.
This ensures you always have the right support for your business, without added risk or expense.
👉 You’ll never be stuck with a VA who isn’t the right match.
In practice, we almost always find the perfect match — but you’re fully protected just in case.
If, in the rare event we can’t find a suitable VA for your needs, you don’t pay a cent.
We’ll give you a full refund of your recruitment fee.
👉 This makes your investment completely risk-free.
