Our offices in Dumaguete City, Philippines

Our office-based assistants work from one of our two supervised offices in Dumaguete City, Negros Oriental, with more than 150 workstations between them. Our VAs work your business hours, and our Talay office is open 24/7.

The Ground Zero Building on San Juan Street, Dumaguete City, home of the Desk & VA Downtown office

Two offices, one city

Both offices run the same internet, supervision and IT support.

About 130 workstations

Downtown office

3rd Floor, Ground Zero Building
San Juan Street, Poblacion 6
Dumaguete City, Negros Oriental 6200
Philippines
Hours
Monday to Friday, 6:00 am to 8:30 pm (Philippine time)
Area
Dumaguete’s central business district
Get directions
22 workstations · Open 24/7

Talay office

Mezzanine, Elle Properties
San Jose Romero Road, Talay
Dumaguete City, Negros Oriental 6200
Philippines
Hours
Open 24 hours, 7 days a week
Best for
US time zones and overnight shifts
Get directions

What every workstation includes

The things that make an office-based VA more dependable than a home-based one.

Three internet connections

Primary, secondary and satellite backup, so one outage never takes your VA offline.

Reliable power

A stable workplace that doesn’t depend on one household’s supply.

Supervisor on site

Daily supervision, so someone is always there to help your VA and keep work on track.

IT support on site

Our dedicated IT team fixes technical problems in the office, so your VA never has to sort them out alone.

A secure, professional workplace

Your VA works from a business office instead of a shared home setup.

A real team around them

Common office amenities, monthly team-building events and a VA community.

Why Dumaguete City?

Dumaguete is the capital of Negros Oriental and a university city, home to Silliman University and several other colleges, so there is a steady pool of English-speaking graduates.

It is smaller and calmer than Manila or Cebu, with short commutes, which makes office-based work practical every day.

The Philippines is on UTC+8 all year. That is 2 hours behind Sydney and Melbourne in winter and 3 hours behind in summer, so your VA’s day lines up closely with yours.

A smiling Desk & VA team member at the Downtown office

Frequently asked questions

We have two offices in Dumaguete City, Negros Oriental, Philippines. The Downtown office is on the 3rd Floor of the Ground Zero Building, San Juan Street, Poblacion 6. The Talay office is on the Mezzanine of Elle Properties, San Jose Romero Road, Talay.

More than 150 in total: about 130 at our Downtown office in the Ground Zero Building and 22 at our Talay office. We plan to add more than 500 new workstations as we grow.

Your VA works your business hours. Our Talay office is open 24 hours, 7 days a week, so we can cover US time zones and overnight shifts. The Downtown office is open Monday to Friday, 6:00 am to 8:30 pm Philippine time (UTC+8).

Each office runs a primary, secondary and satellite backup connection, so one outage doesn’t take your VA offline.

Yes. On our Work from home plan we recruit your VA for a one-off fee of US$1,999, check their home setup, then hand the working relationship over to you.

See where your VA will work

Book a free Strategy Call. We’ll scope the role and show you how our offices support your VA every day.